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Accessing Services
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  NAPLES
Phone: 239.455.8500
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IMMOKALEE
Phone: 239.657.4434
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FAQ
Client Handbook
Individuals may access all non court ordered programs and services by contacting our Access and Urgent Care Services Department. Because court referred programs have different admissions requirements and are offered in a variety of locations, these clients are encouraged to refer to the instructions sheets provided by the court system for specific admissions information.

Access and Urgent Care Services are provided on a walk in basis and no appointment is necessary. In this traditional Walk in Clinic model, individuals can be seen and accessed by a qualified clinician on the same day services are requested. Clients are initially clinically triaged by a mental health counselor to determine the level of care (emergent, urgent or routine) and the appropriate services needed. In addition to providing the initial triage, the Access department conducts the clinical assessment, schedules appointments, makes referrals, completes the admissions paperwork and conducts a financial assessment for all new clients.

Individuals can access services in Naples and Immokalee.